Shoebuy.com Is Recognized By Its Peers As #1 For Customer Fulfillment At the National eTail Awards Ceremony
Besting such heavyweights as Overstock and Ritz Interactive, footwear e-tailer Shoebuy.com (www.shoebuy.com) was selected the winner in the Fulfillment Category at the 3rd annual eTail Awards. The eTail awards, considered one of the premiere events within Internet retailing, recognizes the World’s foremost innovators and etail performers.
“We are proud of this award not only because we were up against other companies that are doing a terrific job online, but most importantly because this award was judged by other retailers.” says Bill Pryor, COO of Shoebuy.com.
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“We take a lot of pride in working with over 250 manufacturers and representing over 300,000 products while fulfilling at greater than 99% with an average ship time out the door of less than 1.5 days,” adds Pryor, “Every day we work to offer the absolute best experience for our consumers, and to see over 50% of our revenues come from repeat buyers and to win an award like this, certainly makes it well worth it.” According to Peter Hurvitz, CIO of H.H. Brown, the parent Company of such well known footwear brands as Born, Softspots, Nurse Mates, Bolo, Carolina, Sofft, Quark, Double H, Carolina and Dexter, “We chose to partner with Shoebuy.com because of their steadfast attention to servicing the consumer. The sophistication of their technology allows for the consumer to only order what can be fulfilled and with over $1.5 billion in accessible inventory on the Shoebuy.com site, all being shipped manufacturer to consumer direct, this is no small feat. We think it is essential to partner with someone who believes in representing the integrity of our brands in the same way we would do in our own stores – and Shoebuy.com clearly hits the mark.”
Shoebuy.com has always looked to raise the bar. In 2004, the Company was awarded BizRate’s Circle of Excellence Platinum Award as one of the top 41 etailers in the country for customer satisfaction. Shoebuy.com currently ranks among Amazon, Wal-Mart and eBay in representing over $1.5 billion in accessible inventory including footwear, handbags, luggage, and outerwear; and experiences over 2.5 million unique visitors a month making it one of the most heavily visited apparel sites in the world.
